1. CONCEPTS

1.1.The Seller - Dronefix, MB, legal entity code 306171324, address Vlado Jurgutis g. 36, LT-11311, Vilnius.

1.2. e-shop - this online shop located at www.dronefix.lt.

1.3.You/Buyer - 1) a person who, in accordance with the applicable legislation, may enter into transactions and who purchases the goods for personal consumption (not for business purposes), 2) a legal person of the Republic of Lithuania who purchases the goods as an end user (intending to use the goods for representative or other purposes not related to the resale of the goods or their use for business, production, service provision purposes; 3) duly authorised representatives of all the above persons.

1.4 Rules - these Rules, which set out the rights and obligations of the Buyer and the Seller, the terms and conditions for the purchase of goods and services offered by the Seller and the payment for them, the procedure for the delivery and return of the goods and services, the liability of the parties, as well as any other provisions relating to the purchase of goods and services in the e-store.

1.5 Parties / Party means the Buyer and the Seller, jointly or separately.

1.6 Goods/Services - everything that is sold in the E-Shop. As used in the Terms and Conditions, 'goods' includes services where goods and services are sold on the E-Shop, unless otherwise stated in the Terms and Conditions.

2. GENERAL PROVISIONS

2.1 These Terms and Conditions are a binding legal document which sets out the rights, duties and responsibilities between the Buyer and the Seller and other provisions related to the purchase of goods and services offered by the Seller when the Buyer purchases goods or services in the E-Shop.

2.2 In order to use the E-Shop and purchase goods and services from it, the Customer must agree to the Terms and Conditions. Once the Buyer confirms his/her acknowledgement and acceptance of the Terms and Conditions, he/she undertakes to comply with them. By purchasing goods and services in the E-Shop, the Buyer accepts the application of the Terms and Conditions and confirms that he/she has understood them. If the Buyer has not read and/or understood the Terms and Conditions or has not agreed to them, the Buyer may not purchase goods and services in the Shop.

2.3 By confirming that he/she has read and understood the Terms and Conditions, the Buyer also confirms that he/she meets the definition of a Buyer.

2.4 The Seller shall have the right to change the Terms and Conditions at any time at its sole discretion. Amendments to the Terms and Conditions shall come into force upon their publication on the Shop. If the Buyer uses the Shop in any way after the publication of the amendments to the Terms and Conditions, the Buyer shall be deemed to have accepted all amendments to the Terms and Conditions.

2.5 The Seller shall not be liable for, and shall not compensate the Buyer for, any damages suffered by the Buyer as a result of the Buyer's failure to comply with the terms and conditions set out in the Conditions.

3. Purchase and Sale Agreement

3.1. Registered and unregistered users can shop in the online store.

3.2. The Purchase and Sale Agreement is concluded between the Seller and the Buyer. The legal relationship and contract of purchase and sale between the Seller and the Buyer are considered concluded when: I) The Buyer places an order by adding items to the shopping cart according to the Seller's instructions, II) The Buyer selects the delivery or pickup method, III) The Buyer selects the payment method and fully pays for the order, and IV) The Buyer receives the order confirmation. The contract is considered fulfilled when the Buyer receives the goods.

3.3. The Seller confirms the Buyer's order by displaying and/or sending order information and confirmation notification (via email and/or phone) and/or a VAT invoice.

3.4. The Seller has the right to send or show the Buyer other intermediary messages before the conclusion of the purchase and sale agreement, such as notifications about required payments or confirmation of received payment.

4. RIGHTS AND OBLIGATIONS OF THE PARTIES

4.1. The Buyer has the right to: purchase goods at the price specified in the online store in accordance with the Rules, withdraw from the purchase and sale agreement concluded by purchasing goods in the online store, by notifying the Seller in writing no later than within 14 (fourteen) days in accordance with these Rules and the procedure established by the Civil Code of the Republic of Lithuania.

4.2. The Buyer also has the right to return and/or exchange defective items and to avail themselves of warranties applicable to the goods.

4.3. The Seller has the right at any time, at their discretion, without prior notice to the Buyer, to temporarily suspend or terminate the operation of the online store. During the temporary suspension of the online store's operation, orders placed by Buyers will be processed and fulfilled, but no new orders will be accepted from the date specified by the Seller for temporary suspension or termination of operations.

4.4. The Seller has the right to cancel the Buyer's order under the conditions and procedures provided in the Rules.

4.5. The parties have other rights as provided in these Rules or in the laws of the Republic of Lithuania.

4.5. Pirkėjas turi pareigą sumokėti užsakytų prekių bei jų pristatymo Pirkėjui kainą, taip pat kitus mokėjimus (jei tokie nurodyti, sudarant sutartį), taip pat apmokėti prekių grąžinimo išlaidas, jeigu jos tenka Pirkėjui.

4.6. The Buyer undertakes to accept the ordered goods according to the selected delivery method. In this case, if the Buyer chooses to collect the goods from the location specified by the Seller, the Buyer undertakes to do so within the time frame set by the Seller.

4.7. The Buyer undertakes not to use the online store in a manner that could endanger its proper functioning, security, integrity, or restrict the ability of others to use the Store. The Buyer has an obligation to use the online store only for lawful purposes.

4.8. The Seller undertakes to deliver the ordered goods to the Buyer according to the Buyer's chosen delivery method, or to prepare the goods for pickup if this delivery method is selected.

4.9. In accordance with the Rules and the laws of the Republic of Lithuania, the Seller undertakes to accept returned goods from the Buyer.

4.10. If unable to provide the Buyer with the ordered goods, the Seller undertakes to refund the amount paid by the Buyer for the missing item or for the entire order within 14 working days.

4.11. The parties also have an obligation to comply with other requirements specified in these Rules and in the laws of the Republic of Lithuania.

5. PROCEDURE FOR PRICES OF GOODS AND PAYMENT FOR GOODS AND SERVICES

5.1. All prices of goods sold in the online store are indicated in euros.

5.2. The Buyer, wishing to order and purchase goods from the online store, settles the payment in the following ways: electronic banking; payment card; cash upon pickup of the goods.

5.3. Goods are sold to the Buyer at prices valid in the online store at the time of placing the order. The specific price of goods and the total amount payable by the Buyer are shown upon adding items to the shopping cart.

5.4. The price of goods does not include the cost of delivery and any services that the Buyer may order from the Seller. Unless otherwise specified, the delivery service and other services are chargeable. The prices of these services and their calculation and payment procedures are specified in the Store.

5.5. Service services, including 3D printing, are individually priced. The Seller must specify a preliminary price before ordering the service, which may vary. If possible, the Seller informs the Buyer about changes in the service price during the process.

5.6. Documents related to the purchase of goods and services—order information, VAT invoices—are provided to the Buyer electronically in the Buyer's account, from which the Buyer can download and/or print them. These electronic purchase documents are valid without a signature.

6. DELIVERY AND COLLECTION OF GOODS

6.1. The Buyer has the option to choose the delivery method. The online store offers the following methods of goods delivery (pickup): parcel lockers, picking up goods from our headquarters.

6.2. If the Buyer chooses to pick up the goods at the location and time specified by the Seller, the Buyer undertakes to pick up the goods themselves or through an authorized representative at the Seller's designated location. If the Buyer specifies another recipient, the Buyer ensures that the designated recipient or their representative will pick up the goods at the Seller's specified time and location.

6.3. If the Seller specifies delivery, shipping, or pickup fees in the online store, the Seller has the right to change them at their discretion. The applicable fees are indicated in the order confirmation page so that the Buyer can review them before confirming the order.

6.4. If the Seller specifies delivery, shipping, or pickup deadlines in the online store, the Seller has the right to change them at their discretion. The applicable deadlines are indicated in the order confirmation page so that the Buyer can review them before confirming the order.

6.5. The delivery time for the goods to the Buyer starts counting from the confirmation of the order.

6.6. The Seller is released from liability for failure to meet the delivery deadlines if the goods are not delivered or are delivered late due to the fault of third parties or due to circumstances beyond the Buyer's control.

6.7. Upon acceptance of the shipment without comments, it is considered that the goods have been delivered in an undamaged package, the quantity and quality of the goods correspond to the conditions of the Purchase-Sale Agreement, and any additional services related to the sale and delivery of goods have been performed correctly.

6.8. The Seller is not liable if the color, shape, scent, or other parameters of the goods specified in the online store do not correspond to the real size, shape, or color of the goods, as perceived by the Buyer due to the characteristics of the Buyer's monitor or subjective evaluation.

6.9. The risk of accidental loss or damage to the goods passes to the Buyer from the moment the goods are handed over to the Buyer or their authorized representative.

7. RETURNS, EXCHANGES

7.1 The Seller's rules for the return and exchange of goods purchased in the E-Shop are as follows here.

8. BUYER DATA PROTECTION AND PRIVACY POLICY

8.1 The Seller shall ensure the protection and privacy of the Buyer's data when the Buyer uses the E-Shop.

8.2. the Seller's privacy policy here.

9. MARKETING MEASURES TAKEN BY THE SELLER

9.1 The Seller may, at its sole discretion, conduct various promotions, discounts, and other marketing and marketing measures. The Seller shall have the right to unilaterally cancel and modify such promotions, discounts and other marketing measures at any time without prior notice. Amendments or cancellations shall be effective from the moment of their execution.

9.2 Where the Buyer has purchased an item for which the Seller has provided a discount or a gift, or the Buyer has paid with a gift card, and the Buyer has exercised the Buyer's right to return the item, the Buyer shall only be entitled to a refund of the amount the Buyer has actually paid for the item.

10. LIABILITY OF THE PARTIES

10.1 The Buyer shall use the E-Shop only for lawful purposes as permitted by the Terms and Conditions and applicable law and shall be liable for any breach of this obligation.

10.2 The Buyer undertakes to ensure that the data provided by the Buyer when using the E-Shop is true, current and accurate. If the Buyer provides incorrect data, the Seller shall not be liable for any consequences arising therefrom.

10.3 The Buyer is responsible for the security of his/her registration data and undertakes not to disclose them to third parties. The Seller shall not be liable for any consequences arising from the disclosure of the Buyer's information to third parties.

10.4 If the Buyer provides his/her data to a third party who uses such data to access the E-Shop, the Seller shall treat such person as the Buyer and shall be subject to all the rights and obligations applicable to the Buyer.

10.5 The Seller shall be exempt from any liability where the loss is caused by the Buyer's failure to read the Terms and Conditions and/or the Contract of Sale and Purchase in disregard of the Seller's advice and obligations, despite being given the opportunity to do so.

10.6 If the Seller's Shop contains links to the websites of other companies, institutions, organisations or persons, the Seller shall not be responsible for the information contained therein or the activities carried out therein, and shall not supervise, control, or represent such companies or persons.

10.7 In the event of damage, the party at fault shall indemnify the other party only for direct damages.

10.8 The Seller shall not be liable for non-performance of the Purchase and Sale Agreement and/or non-delivery or delayed delivery of the Goods, if this is due to the fault of third parties or due to circumstances beyond the Seller's control and reasonable foreseeability at the time of the conclusion of the Purchase and Sale Agreement, and which the Seller could not have prevented from occurring or having consequences (Force Majeure circumstances). If the said circumstances last for more than 1 (one) month, the parties may terminate the Purchase and Sale Agreement by mutual agreement.

11. FINAL PROVISIONS

11.1 The Terms and Conditions and the Sale and Purchase Agreement, as well as the legal relations between the Buyer and the Seller, shall be governed by the applicable laws of the Republic of Lithuania and the European Union.

11.2 The Seller shall have the right, at its sole discretion, to change the Terms and Conditions unilaterally without further notice. Amendments shall come into force from the moment of their placement in the E-Shop and shall be binding for the Buyer who wishes to use the E-Shop.

11.3 The information provided on the Seller's Shop website shall be deemed to be provided to the Buyer in writing.

11.4 The Seller may at any time assign its rights and obligations under these Terms and Conditions to third parties without the consent of the Buyer and without notice to the Buyer.

11.5 In the event of any disagreement between the Buyer and the Seller, such disagreement shall be settled by negotiation. In the event that the parties fail to reach an agreement, disputes shall be finally settled in accordance with the procedure established by the laws of the Republic of Lithuania.

11.6.The Buyer-Consumer may submit a request and/or a complaint regarding the goods or services purchased in the Shop to the State Consumer Rights Protection Service (Vilniaus g. 25, 01402 Vilnius, tel. 8 5 262 67 51, fax. 8 5 279 1466, e-mail tarnyba@vvtat.lt, website www.vvtat.lt, its territorial units in the districts) or fill in the application form on the Electronic Consumer Dispute Resolution Platform available at http://ec.europa.eu/odr/. This clause does not apply to Business Buyers.